PRIVACY POLICY

This Privacy Statement explains how Northants Green Ltd, a company registered in England and Wales under number 11529039, collects and processes personal information and browser cookies on our website www.northantsgreen.co.uk.

The policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users as well as the website owner. Furthermore, the way this website processes, stores and protects its users’ data and information will also be detailed within this policy.

THE WEBSITE

This website and its owner take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience and comply with necessary requirements under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003. The users of this site will always have the opportunity to opt-out.

This privacy notice may be changed from time to time in order to reflect changes in the law and/or site owner privacy practices. User of this site are encouraged to check this privacy notice for changes from time to time.

PERSONAL INFORMATION

Your Personal information that will be processed in connection with all our services, if relevant, includes:

  1. Personal and contact details, such as title, full name, email address, contact details, and address
  2. Records of contact, such as via phone or email, or if user get in touch with us online using our contact form
  3. Products and Services, such as your preferences and interests with our products and services
  4. Access details, including internet browser as well as operating system used, IP address, date and time access, and referral website.

COOKIE POLICY

Like most websites, www.northantsgreen.co.uk uses cookies to collect information. Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse this website.  They are used to ‘remember’ when your computer or device accesses our websites.Cookies are essential for the effective operation of our websites and to help you to obtain service from us online.

DATA PROCESSING

Data including any of the personal data listed in section and Personal Information above are used for the following purposes:

  1. Assessing an enquiry for a product or service, including considering whether to offer the product or service
  2. Managing any aspect of the product or service
  3. To improve the operation of our business
  4. For management and auditing of our business operations including accounting
  5. To keep records of any communications made
  6. For email marketing communications to provide this website user with relevant information and offers occasionally.
  7. To ensure the site content is presented in effective manner
  8. To develop new products and services and to review and improve current products and services
  9. To comply with legal and regulatory obligations, requirements and guidance

LEGAL GROUNDS FOR PROCESSING INFORMATION

Below outlines the legal basis used to process this website user’s personal data:

  1. Where it is needed to provide our products or services, such as:
    1. Assessing an enquiry for a product or service of this website user held with us, including considering whether to offer the product or service
    1. Managing products and services that have purchased from us
    1. All stages and activities relevant to managing the product or service including enquiry, administration and management of accounts
  2. Where it is in our legitimate interests to do so, such as:
    1. Managing products and services relating to that and updating this website user’s records
    1. For management and audit of our business operations including accounting
    1. To keep records of our communications
    1. For email marketing communications to provide this website user with relevant information and offers occasionally.
    1. Where it is necessary to share this website user’s personal information with people or organisations in order to run our business or comply with any legal and/or regulatory obligations
  3. To comply with our legal obligations

DATA SHARING

This website user’s information may be shared with the following third parties for the purposes listed above:

  1. Governmental and regulatory bodies such as HMRC, the Financial Conduct Authority, the Ombudsman, the Information Commissioner’s Office and under the Financial Services Compensation Scheme
  2. Any other businesses that are needed in order to fulfil our services or products, such as suppliers, vendors or outsourcing companies.

STORING DATA

This website user’s personal data may be stored or kept safe using third party tools, such as a CRM System, cloud storage, as well as our own hard drives and data storage systems.

PROVIDING PERSONAL INFORMATION

There may be cases where products or services cannot be provided if certain information are not provided. In cases where providing some personal information is optional, these shall be made clear.

DATA RETENTION

This website user’s personal information will be kept based on the following criteria:

  1. For as long as we have reasonable business needs
  2. For as long as to provide goods and/or services to this website user and then for as long as someone could bring a claim against us; and/or
  3. Retention periods in line with legal and regulatory requirements or guidance.

YOUR RIGHTS UNDER DATA PROTECTION LAW

Here is a list of the rights that all individuals have under data protection laws. The right of data portability is only relevant from May 2018.

  1. The right to be informed about the processing of your personal information
  2. The right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed
  3. The right to object to processing of your personal information
  4. The right to restrict processing of your personal information
  5. The right to have your personal information erased (the “right to be forgotten”)
  6. The right to request access to your personal information and to obtain information about how it is processed
  7. The right to move, copy or transfer your personal information (“data portability”)
  8. Rights in relation to automated decision making which has a legal effect or otherwise significantly affects you
  9. Individuals have the right to complain to the Information Commissioner’s Office which enforces data protection laws: https://ico.org.uk/

Individuals have the right to object to certain purposes for processing, in particular to their data processed for direct marketing purposes and to data processed for certain reasons based on our legitimate interests.

Individuals can find out about their personal information held by making a ‘subject access request’ under the GDPR law.

Individuals can contact us or make an SAR by email to info@northantsgreen.co.uk to exercise these rights.

CONTACT US

For all questions and enquiries related to your personal informationshould be directed to info@northantsgreen.co.uk.

Last updated: 14 June 2019

search previous next tag category expand menu location phone mail time cart zoom edit close